William

William was quick to express interest in my item.

I appreciated how they stayed on track with our arrangements.

They let me know when they arrived and were clear about their ETA when there was a small delay.

I appreciated their flexibility when I needed to change the pick-up day and their clear communication about the address.

William was clear about the item being sealed and also mentioned it was supposed to work in water, which was helpful information.

I really appreciated that he was understanding about my process, and we were able to work together to find a solution that worked for both of us in the end.